As It Should Be

Equality, diversity and inclusion policy

We believe in equality and fairness for all.

This policy outlines our approach to eliminating discrimination and encouraging diversity and inclusion in our customers, suppliers, and workforce.

This policy was last reviewed on 20 May 2022.


We are committed to eliminating discrimination and encouraging diversity in our work. All customers, suppliers, employees and subcontractors will be treated fairly and with respect. We aim for our workforce to be truly representative of all sections of society, where each worker feels respected and able to give of their best.

The purpose of this policy is to provide equality and fairness for all in our customer and supplier relationships, employment, partnerships and subcontractor relationships. It outlines our commitment to not discriminating on grounds of age, ability, gender, nationality, sexuality, race, religion or belief.


We strive to attract a diverse range of workers, representing all walks of life – people of different age, ability, gender, sexual orientation, race, religion or belief. Subject to the availability of workers, but our aim is to maintain the best balance we can.


We do our best to allow anybody to work with us, whether as customers, suppliers, employees, subcontractors, or any other working relationship. We work hard to ensure our communications are as accessible as possible, and any physical spaces within which we work meet people’s needs.

Inclusion and respect

Every person should feel equally welcome and included, whether working for us or with us as a client. The company should be open to new ideas, and particularly prioritise opportunities for workers to share their knowledge and experiences with one another.

We do not tolerate harassment in any form. Sexist, racist, homophobic, transphobic or otherwise offensive and inflammatory remarks or behaviour are not acceptable.


Selection for employment, promotion, training or any other benefit will be on the basis of aptitude and ability. All employees will be helped and encouraged to develop their full potential and the talents and resources of the workforce will be fully utilised to maximise the efficiency of the organisation.

We are particularly committed to:

New employees and subcontractors are taken through the relevant procedures to ensure they are aware of company policy. Subcontractors are engaged as long-term suppliers to the company irrespective of project length and are taken through most of the same procedures as employees as deemed appropriate. These are reviewed on an annual basis.

Handling discrimination and harassment

If you feel you have been discriminated against or harassed, please raise the issue with company management, who will then investigate the complaint, listening to all involved. The management will support people who feel they have been harassed or discriminated against, and will not victimise or treat them less well because they have raised this.

If the complaint is against a particular individual, this person will have the opportunity to express their point of view, accompanied by a friend. The person making the complaint will also have this opportunity.

If the complaint is against a member of management, that person will not be part of conducting the investigation.

If the complaint is against the company as a whole, the management must work to ensure that such discrimination is not repeated in the future, and must inform relevant parties how they propose to do this.

Any decision to exclude a person due to discriminatory or harassing behaviour will be made with reference to this policy, our code of ethics, and our code of conduct.

Contacting us

If you have any questions about this policy, please please contact us via the website, or email us at